Susan Lund: Building the Workforce of the Future

Dr. Susan Lund is a partner of McKinsey & Company and a leader of the McKinsey Global Institute. As a Ph.D. economist, her research focuses on technology, labor markets, and globalization. Her current research is assessing how automation and artificial intelligence will change the skills that employers require and how education and training models must change. Recent research analyzed the impact of robots and automation on the future of work and the workforce; measured the size of the independent workforce (or “gig economy”) in the United States and Europe; examined how digital flows are transforming globalization and the winners and losers; assessed the potential for digital finance to boost growth and financial inclusion in developing countries; and documented the continuing accumulation of debt in countries around the world, with a focus on China. Susan has an active travel schedule, discussing research findings with CEOs and other executives at global Fortune 500 companies and is a frequent speaker at global conferences. She has authored numerous articles in leading business publications that include Harvard Business Review, The Financial Times, The Wall Street Journal, The Washington Post, and Foreign Affairs.